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20 Dec 2018
Renew without the Queue!
We’re now able to offer customers the choice to travel using a SWR Touch Smartcard instead of a paper ticket, across our entire network. Touch Smartcards can hold Weekly, Monthly (and above) and Annual Season Tickets, as well as Singles, Returns and Day tickets. Plus, if you add a London Travelcard to your ticket you can tap in and out of stations in the London Travelcard Zones too. Smart tickets can be purchased...
27 Apr 2018
Timetable Changes May 2018
We are making small changes to departure times on some trains from May 20 2018. Click here for more information. Basingstoke to London Waterloo (fast services) Until 19 May 2018 From 20 May until 8 December 2018 Basingstoke, Alton and Aldershot to London Waterloo (stopping services) Until 19 May 2018 From 20 May until 8 December 2018 Brockenhurst to Lymington Until 19 May 2018 From 20 May until 8 December 2018 Dorking...
15 Apr 2018
Spring 2018 Customer Report
5 Apr 2018
Outcome of the public consultation into South Western Railway’s timetable changes from 9 December 2018
Thank you to everyone that contributed to our consultation in relation to the proposed timetable changes from December 2018. They will play a major part in our plans to deliver much needed capacity to our network. There was an enormous amount of feed...
2 Apr 2018
Spring cleaning team spruces up trains
Millions of pounds is being spent on removing dirt and grime from trains. ITV News' Transport Correspondent Mike Pearse spent a night with one of the - cleaning teams at Fratton in Hampshire.
30 Mar 2018
Customer Report March 2018
20 Mar 2018
How We Performed 04 February to 03 March 2018
26 Feb 2018
Why we sometimes miss out stations to help trains run on time
The challenges we face on our network are the same as those currently faced by all rail operators in the UK. Britain's railways are now seeing a large and ongoing increase in usage, and passengers numbers are at their highest since the late 1940s (wh...
5 Dec 2017
How We Performed 15 October to 11 November 2017
4 Dec 2017
Timetable Change 10 December 2017
On Sunday 10 December 2017 a revised timetable will be in effect across the South Western Railway network. - Check out the revised timetable here.
4 Dec 2017
Quiet Zones – should they stay or should they go?
Quiet Zones – should they stay or should they go? Have your say here!
1 Dec 2017
Delay Repay - 15 minutes
From 1st December 2017 if you’re travelling on one of our services and are delayed by 15 minutes or longer, you can claim compensation under our Delay Repay scheme. This also applies if delay to or cancellation of your SWR service causes you to...
7 Oct 2017
Timetable Consultation - December 2018
This consultation opens on 29th September 2017 and closes on 22nd December 2017. South Western Railway will be making some major changes to train services in the December 2018 timetable. The proposals have been developed with extensive inpu...
21 Aug 2017
The Island Line - Community Rail Partnership
The Isle of Wight Community Rail Partnership (CRP) aims to create a sustainable and reliable future for railway travel on the island. Since its launch, the CRP has successfully delivered many projects to benefit and support the railway, its users and...
21 Aug 2017
SWR Improvement Plan
Over the next 7 years, we’ll be investing in our network, our people and the community to deliver high quality, safe and reliable services which meet the needs of customers and the communities we serve. By December 2020, our £1.2 bi...