Class 707 train

Class 707 "Desiro City"

Five-carriage trains used on our busy Windsor routes

The Class 707 Desiro City is a five-carriage train used on our Windsor and Main Suburban lines. You'll commonly find them on routes between:

  • London Waterloo and Windsor
  • London Waterloo and Hounslow (via Brentford and via Richmond)
  • London Waterloo and Weybridge (via Brentford)

The Class 707 was introduced in 2015, as part of a valuable improvement to the space for travellers on our Windsor routes. Ten-carriage trains became a more common sight, particularly once the Class 458 trains were refurbished. These trains will be replaced in 2020 by the new Class 701 Aventra trains.

Interior of Class 707 train 

How many seats does a Class 707 have?

A Class 707 has 271 Standard Class seats. There is no First Class on these trains.

How many cycles can a Class 707 carry?

A Class 707 can carry 2 cycles. They can't carry tandem bicycles or trailers. Find out more about our cycle policy.

How many wheelchair users can travel on a Class 707?

Two wheelchair users can travel safely in Standard Class on a Class 707.

What accessible features does the Class 707 have?

Our Class 707 trains have:

For physically disabled people:
  • Power-operated external doors, which contrast with the rest of the train. They're at a height where they can be used by a wheelchair user on the platform easily.
  • Large external door operation buttons, with what the button does clearly marked in English and Braille. They contrast with the door and light up when active.
  • There are no lavatories on these trains.
  • Call for aid buttons near each wheelchair position, with direct communication to the driver.
  • An on-board ramp with locking pins for the train that the crew are trained to deploy. The gap between the train and platform can often be difficult for wheelchair users and customers with limited leg and upper body strength. Assistance joining and leaving the train is available from the crew.
For D/deaf, hard-of-hearing, and sound-sensitive people
  • An on-board audiovisual announcement system in English. This system issues the stations where the train stops, as well as security and safety messages. The system can be overridden by the on-board crew.
  • These trains do not have quiet carriages, but do have sensors indicating where less busy parts of the train are.
  • Our crew all carry smartphones, which you can use for alternative forms of communication if needed.
For blind, partially-sighted people, and photosensitive people
  • Assistance animals are welcome on board.
  • Large external door operation buttons, with what the button does clearly marked in English and Braille. They contrast with the door and light up when active. A chime will also sound when the doors have been activated, and an alarm will sound when they are closing.
  • Unfortunately the nature of how our trains are powered means that we can't guarantee lighting will be flicker-free. Warm fluorescent lighting is used throughout, with light diffusers.
For Autistic, anxious and Neurodiverse people
  • Assistance animals are welcome on board.
  • We welcome anxious or nervous travellers to try the train with us before making a journey. Our ambassador team will happily support individuals or groups at a station, navigating buying tickets, boarding trains, travelling, and seeking help if you need it.
  • Our crew all carry smartphones, which you can use for alternative forms of communication if needed.
For people with severe allergies or who are immunocompromised
  • Our heating and cooling systems are roof-mounted on the train. We're not able to turn these off except in emergencies.
  • You're welcome to use a safety/particulate mask on board if you need to.

Header image: Geof Sheppard - Own work, CC BY-SA 4.0, Link
Interior image: Bananaman28 - Own work, CC BY-SA 4.0, Link

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