Dec 2018 planned timetable overhaul

I understand that a big change to the timetable is planned in December? (if I have the date wrong please correct me but still answer the question)

What assurances can you give that lessons have been learnt and from the problems encountered from a similar major change on another provider, making the national press and questions in parliament? What are these lessons and will they be implemented by SWR?

Thanks

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