Hi. Can you confirm please the current situation on the use of old SWT issued gold card free weekend travel vouchers please. Old forum answers indicate they are valid but I get mixed messages from staff now. I hope to use one to get to Salisbury next weekend. Thanks
https://www.southwesternrailway.com/contact-and-help/faqs - see the last faq in tickets and fares section it confirms they are valid but no new ones will be issued.
Also see the forum post which cross refers to the faq and confirms same.
I was challenged last week and had to buy a travelcard for my wife, but I went to tcket office for a refund and they confirmed that the staff member was not correct.
So I have printed out the two references above and will carry a copy when I next use a voucher.