Good Afternoon, SWR Team!
Hope this post finds you well.
I have noticed a number of mobile devices dont seem to be supported on the journey survey system Promoted on the website and on twitter.
As almost everyone these days is using a Mobile with Twitter this can be a bit of a windup.
On a desktop computer or iPad the survey loads fine. On a mobile device you get a PHP error.
Our marketing team were aware of issues in the past with the survey form, and we have been informed that the survey has been fixed.
I have just loaded the survey on my iPhone/Safari and it seems to work for me.
Is there any chance you could let me know the device and browser you are using to I can pass this back to the people involved? Or even a screenshot if you happen to have one handy?
Thanks for the speedy reply, I see on Twitter a number of people still have this issue.
I have tried on an iPhone X (Safari and Firefox) with latest IOS and a Samsung Galaxy with Firefox.
Loads fine with Safari on Mac instantly. The error is Either a non descript PHP Error or Service not available 503.
Thanks for your consideration and have a great day!
Thanks for the information. I have downloaded Firefox and Chrome onto my phone and I can see the errors. I've sent this across to our marketing team so hopefully they can implement a fix. Cheers for the heads up and I hope for a speedy resolution! Hope you have a great day too
I have a problem Firefox and chrome are not working on my pc, I m using window 10, how can I run this chrome on my pc. If you have a solution please share with me.. babasupport.org/.../712