Being in a post London haze i left my bag on the 5.35 from Waterloo today. Realised i didn't have it when i'd got off at Winchester. I know there's plenty to complain about on the network these days but Karen at Winchester who speedily rang the guard and the cheerful helpful team at Southampton reunited me with my bag deserve deserve a thank you.
Hello Ted, thank you for your kind words. I'll have this forwarded onto the team at Winchester (including their area manager).