Every time there’s a strike the bus drivers on routes like 216 and 111 refuse to accept season ticket and make you pay. You say on your website that they accept tickets but they never do
Why don’t you communicate with TfL before the strikes and what compensation will you pay for this extra cost?
And why don’t you put on replacement buses?!
I am sorry to hear this Jock. I can see that we had ticket in place on these routes, which is why we did not charter buses to operate between these stations.
May I ask if your season a paper ticket or loaded on a smartcard?
And again today staff on the 111 refused to accept train ticket. Meanwhile the ticket inspectors are out in force on the trains