I saw a notice on a screen at Vauxhall last night announcing a 'Meet the Manager' event at Waterloo next Tuesday. No times and no notice at Waterloo. Is this actually taking place and how is it being publicised ?
I saw this on a screen at Clapham Junction on Friday 13th but I thought it said Wednesday 18th
Hello there, the Meet the Manager will be happening at London Waterloo between 1600 and 1900 on Wednesday the 18th of October. Some of the notices went out with erroneous information on them. Sorry for any confusion.
John - isn't this just business as usual for SWR - confuse your customers so they cant meet SWR managers but allows you to tick the 'we're engaging/listening to our customers' tick box with the department for transport?!?!
Hello, would it be possible for me to meet the manager now while I'm standing in the freezing cold on waterloo station at rush hour with no trains and no announcements or information of any kind?
Hi Bennie, I am sorry for the disruption to your journey today due to several incidents including a lineside fire. If you ever find yourself at a station and you're not sure what the latest information is please check out our website which is updated directly from our control room. You can also use our journey check page which lists every train that is being altered or cancelled.