Why don't you pin the tweet on the getting consultation feedback on this quite important topic? The tweet gets lost amongst the daily operational tweets and most probably just think it is another spam marketing campaign.
This is the first major timetable change in over 13yrs and all of your customers will be affected. The fact that no-one has mentioned it here speaks volumes.
The consultation period started on 29th September 2017. It finishes on 22nd December 2017. Feedback via email to firstname.lastname@example.org
Here are the links below.
Table 149 Windsor Lines https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-149.xlsx?la=en
Table 150 Ascot to Aldershot and Guildford https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-150.xlsx?la=en
Table 152 Main Suburban Lines https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-152.xlsx?la=en
Table 155 London to Woking, Guildford, Alton and Basingstoke https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-155.xlsx?la=en
Table 156 Portsmouth Direct Line https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-156.xlsx?la=en
Table 158 South Western Main Line https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-158.xlsx?la=en
Table 158A Salisbury, Romsey and Chandlers Ford to Basingstoke https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-158.xlsx?la=en
Table 159 Brockenhurst to Lymington https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-159.xlsx?la=en
Table 160 West of England https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-160.xlsx?la=en
Table 165 Portsmouth to Fareham, Southampton and Weymouth https://www.southwesternrailway.com/~/media/pdfs/timetable-consultation/swr-table-165.xlsx?la=en
I see the SWR response to feedback on the timetable changes here - https://www.southwesternrailway.com/contact-and-help/timetable-consultation
I realise that you are trying to answer the concerns of rail users who potentially loose out from the changes, who are more vocal than the large number who benefit, but it will be disappointing that much of the proposed improvements to the service to Windsor are now no longer going to happen. Instead of 4 trains ph. with some faster services which skip Wraysbury and Sunnymead, it looks like all that Windsor will gain is some extra peak time services and these might be slower than the existing services as they go via Hounslow.
It is not clear what the stopping pattern of the extra peak time services to Windsor will be, but I would particularly like you to see if there is a way of providing some peak via Richmond services that do not stop at Wraysbury and Sunnymead to provide a faster service to London, as this will provide the most benefit to the large number Windsor/Datchet commuters.
The cost of you getting extra trains from Windsor to Waterloo was at the expense of other stations losing their direct connections altogether and various other stations that are only a couple of stops apart no longer served by direct trains. I am pleased to see that SWR took the view that removing these vital services altogether was a greater injustice than increasing the frequency of services from Windsor to 4 tph from the current 2 tph.
Whats more there will still be 4 tph from Windsor in peak times, but SWR have not confirmed the stopping pattern via the Hounslow loop so it is too early to say how fast these services will be. So all round that is a pretty good compromise. If services should only benefit the majority as oppose to anyone in the “rather vocal minority” as you suggest, then we would just have termini and no intermediate stops.