I see there have already been a couple of discussions related to the new "See it, say it, sort it" annoucements played on trains, and it looks like this is under review which is good news. But I just wanted to make the point that, as someone who frequently travels on other operators' services, I have not once heard this announcement played on any other operators trains. I have heard it at stations everywhere but regularly travel with Southern, Thameslink, Virgin West Coast, Northern, Arriva Trains Wales, GWR, and have not heard the announcement on any of their trains, however I hear it a few times an hour on a journey with SWR.
I'm just wondering if either SWR have taken an over-zealous approach to implementing the DfT directive, or if we are genuinely more at risk when travelling through the South West region?
Hopefully its not just a matter of time before other TOCs start bombarding us with it aswell!
This message is most irritating and on the Esher to Waterloo service is repeated after every station . Its long boring and for those to whom such things matter it is ungrammatical and grates .
Sorry you feel that way Mark. The wording is not something we have control over, it is part of a wider national DfT government/rail industry campaign that was launched some time ago. I believe that the DfT may be reviewing the campaign later this year.
In respect of the frequency, the DfT does stipulate that we have to play the announcement at certain times, and certain station categories trigger the announcement as a train departs.
We are in the process of reducing the frequency where we have been given scope to do so by the DfT, at both stations and on trains.
These are getting worse and more repetitive. I sincerely doubt that DfT or SWR have actually taken any action over the numerous posts of annoyance with these inane, childish, announcements.
So to ask a different question, perhaps with FOI request in mind, just how many texts were sent since this scheme started and how many of those resulted in a genuine problem being brought to your attention? I am not talking about a dirty seat or non working toilet.
So - any reply to this? Is the absence of a reply an indication of Southwestern/DFT scared to reveal how pointless this idea and thus protect the embarrassment of some middle management burke who spent 10s of thousands of public funds for this nonsense.
Oh another thing - from Private Eye:
Now the press is laughing at you and yet the messages still get repeated.