I've been waiting over a month for a reply to my email challenging 2 declined Delay Repay claims. The rejection email said "We are unable to consider your claim at this time as the ticket informationprovided is illegible/incomplete", but it wasn't and 5 other claims have been paid using exactly the same images (I'm on an annual season ticket).
What can I do to get someone to talk to me about this?
Good Afternoon Ben,
I would need to take the references of these claims to get an update for you, but due to respect for your privacy I will message you and request these over private message.
I seem unable to message you, can you message me directly please?
Will do - thanks.
I ma here for the given this post for access administrator command prompt windows 10 best way to all users to batter working.
Hi Ben, The mobile system has changed and it no longer accepts multiple images... even though multiple images are required. That is most likely why your claim is being rejected. See here: